Legal

New PK Terms and Conditions

These terms govern your use of the new pk platform. Please read them carefully before registering or placing any bets. By creating an account on new pk, you agree to everything set out below.

Last updated: January 2025

What You Need to Know at a Glance

These cards summarise the most important parts of the new pk terms. The full terms follow below — please read those too.

You Must Be 18 or Older

new pk is strictly for adults. You must be at least 18 years old to register and play. We verify age during registration and reserve the right to request documentation at any time. Accounts found to belong to minors will be closed immediately.

One Account Per Person

Each player is allowed one account on new pk. Creating multiple accounts — whether under your own name or someone else's — is a breach of these terms and will result in all accounts being suspended and balances forfeited.

Provably Fair Games

Every game on new pk uses a cryptographic seed published before each round. Results cannot be altered after the fact. You can verify any outcome independently. Fairness is not a promise — it's a mathematical guarantee built into the platform.

Withdrawals and Payments

new pk supports bKash, Nagad, Rocket, and bank transfer. Withdrawals are processed as quickly as possible — typically within minutes for mobile banking. You must use payment methods registered in your own name. Third-party payments are not permitted.

Responsible Gaming

new pk provides deposit limits, session reminders, and self-exclusion tools. If you feel your gaming is becoming a problem, use these tools or contact our support team. We take responsible gaming seriously and will act on any concerns raised.

Account Suspension Rights

new pk reserves the right to suspend or close any account that breaches these terms, engages in fraudulent activity, or attempts to manipulate game outcomes. Balances associated with fraudulent accounts may be forfeited without prior notice.

1 Acceptance of Terms

By accessing, registering on, or using the new pk platform in any way, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and new pk. If you do not agree with any part of these terms, you must not use the new pk platform.

These terms apply to all users of new pk, including registered players, visitors browsing the platform, and anyone who interacts with any new pk service. Using the new pk platform after any update to these terms constitutes acceptance of the updated version.

Important: These terms are written in plain English to make them as clear as possible for new pk players in Bangladesh. If anything is unclear, contact our support team before registering.

2 Eligibility

To use new pk, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online gaming is not prohibited by local law.
  • You must not be on any self-exclusion list maintained by new pk or any affiliated platform.
  • You must have the legal capacity to enter into a binding agreement.
  • You must not be acting on behalf of another person when registering or placing bets.

new pk reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory documentation, your account may be suspended until verification is complete. Accounts confirmed to belong to individuals under 18 will be closed immediately and any balance forfeited.

Age Restriction: new pk operates a strict 18+ policy. We use verification checks during registration and may request additional documentation at any time. Underage gaming is taken seriously and will result in immediate account closure.

3 Account Registration

Each person may hold only one account on new pk. Duplicate accounts — whether created intentionally or accidentally — are a breach of these terms. If you discover you have accidentally created a second account, contact support immediately to have it closed.

When registering on new pk, you agree to provide accurate, complete, and up-to-date information. This includes your real name, date of birth, contact details, and payment information. Providing false information during registration is grounds for immediate account suspension.

You are responsible for keeping your new pk account credentials secure. Do not share your password with anyone. new pk will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

  • Use a strong, unique password for your new pk account.
  • Do not access your account from shared or public devices without logging out afterwards.
  • Enable any two-factor authentication options available on new pk.
  • Report any suspicious activity on your account to support without delay.

Account Security: new pk is not liable for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure. Protect your login details as you would your mobile banking PIN.

4 Deposits and Withdrawals

new pk supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. All transactions must be made using payment methods registered in your own name. new pk does not accept third-party payments under any circumstances.

Deposits on new pk are credited to your account balance as quickly as the payment provider processes the transaction — typically instantly for mobile banking methods. If a deposit does not appear in your account within a reasonable time, contact support with your transaction reference number.

Withdrawal requests on new pk are processed as quickly as possible. For bKash, Nagad, and Rocket, most withdrawals are completed within minutes during normal operating hours. Bank transfers may take longer depending on your bank's processing times. new pk does not charge fees for standard withdrawals, though your payment provider may apply their own charges.

  • Minimum deposit and withdrawal amounts are displayed on the cashier page of your new pk account.
  • new pk may request identity verification before processing large withdrawals.
  • Withdrawals can only be made to payment methods previously used to deposit, or verified accounts in your name.
  • new pk reserves the right to delay withdrawals pending fraud or compliance checks.

Payment Tip: Always use the same mobile banking number for deposits and withdrawals on new pk. Mismatched payment details are the most common cause of withdrawal delays and can trigger additional verification steps.

5 Game Rules and Fairness

All games on new pk — including Monster Crash, Monster Hi-Lo, Ocean Phoenix, Mermaid Fishing, Blocky Block, Genie's 3 Wishes, and Arcade — use a provably fair system. Before each round begins, new pk publishes a cryptographic seed. After the round ends, you can use that seed to independently verify that the outcome was not altered.

Game outcomes on new pk are determined by a combination of a server seed and a client seed. Neither new pk nor any player can predict or influence the outcome of a round once it has started. The mathematics behind each game are fixed and cannot be changed mid-round.

By placing a bet on new pk, you accept the rules of the game as displayed on the game page. It is your responsibility to understand how each game works before wagering real money. new pk provides game guides and information on each game page to help you make informed decisions.

  • All bets placed on new pk are final once confirmed. Bets cannot be cancelled after placement.
  • In the event of a technical fault during a game round, new pk will void the affected round and return all bets to players.
  • new pk reserves the right to void bets placed in error or as a result of a system malfunction.
  • Disputes about game outcomes must be raised with support within 72 hours of the round in question.

Provably Fair: new pk's fairness system means you never have to take our word for it. Every round result is mathematically verifiable. Instructions for verifying outcomes are available in the help section of your new pk account.

6 Bonuses and Promotions

new pk offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to specific terms that will be clearly stated at the time the bonus is offered. General bonus rules on new pk include the following:

  • Bonuses must be claimed within the timeframe specified in the promotion details.
  • Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn.
  • new pk reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses are intended for personal use only and may not be transferred between accounts.
  • Attempting to abuse bonus offers — including through multiple accounts or coordinated play — will result in account suspension and forfeiture of all bonus funds.

If you have a question about a specific bonus on new pk, contact support before claiming it. Once a bonus has been activated, the terms attached to it cannot be changed retroactively.

Bonus Advice: Always read the wagering requirements before claiming a bonus on new pk. A bonus with a high wagering requirement may not suit every player's style. Support can explain any bonus terms in plain language if needed.

7 Prohibited Conduct

The following actions are strictly prohibited on new pk and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

  • Creating more than one account on new pk.
  • Providing false or misleading information during registration or verification.
  • Using software, bots, scripts, or any automated tools to interact with new pk games or systems.
  • Attempting to exploit bugs, glitches, or errors in the new pk platform for financial gain.
  • Colluding with other players to manipulate game outcomes.
  • Using new pk for money laundering or any other illegal financial activity.
  • Accessing new pk from a jurisdiction where online gaming is prohibited.
  • Harassing, threatening, or abusing new pk staff or other players.
  • Sharing your account credentials with any third party.

Zero Tolerance: new pk has a zero-tolerance policy for fraud, cheating, and abuse. Accounts found to be engaged in any prohibited conduct will be closed without warning and balances will be forfeited. new pk cooperates fully with law enforcement where required.

8 Responsible Gaming

new pk is committed to providing a safe and responsible gaming environment. We provide a range of tools to help players stay in control of their gaming activity. These tools are available in the responsible gaming section of your new pk account and include:

  • Deposit limits — set a maximum amount you can deposit per day, week, or month.
  • Session time reminders — receive a notification after a set period of play.
  • Self-exclusion — temporarily or permanently exclude yourself from new pk.
  • Reality checks — periodic reminders of how long you have been playing and how much you have wagered.

If you believe your gaming on new pk is becoming a problem, we encourage you to use these tools immediately. You can also contact our support team at any time to discuss your options. new pk takes all responsible gaming requests seriously and will act on them promptly.

new pk will never encourage players to chase losses or continue playing beyond their means. Our promotions and communications are designed to enhance the gaming experience, not to exploit vulnerable players.

View Responsible Gaming Tools

9 Privacy and Data

new pk collects and processes personal data in accordance with our Privacy Policy. By registering on new pk, you consent to the collection and use of your data as described in that policy. Key points include:

  • new pk collects the personal information you provide during registration and verification.
  • Your data is used to operate your account, process payments, and comply with legal obligations.
  • new pk does not sell your personal data to third parties.
  • new pk may share data with payment processors and regulatory bodies where required by law.
  • You have the right to request access to, correction of, or deletion of your personal data held by new pk.

For full details of how new pk handles your data, please read our Privacy Policy. If you have any questions about your data, contact support or email us directly.

Read Privacy Policy

10 Limitation of Liability

new pk provides its platform on an "as is" basis. While we work hard to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. new pk is not liable for:

  • Losses resulting from platform downtime or technical issues beyond our control.
  • Losses resulting from your failure to keep your account credentials secure.
  • Losses resulting from your decision to place bets on new pk games.
  • Indirect, consequential, or special damages of any kind arising from your use of new pk.

In all cases, new pk's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim. new pk is not responsible for any losses arising from your use of the platform beyond this amount.

Reminder: Gaming involves financial risk. Only bet what you can afford to lose. new pk's responsible gaming tools are there to help you stay within your limits. Use them.

11 Changes to Terms

new pk reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes, new pk will notify registered players via email or an in-platform notification.

Your continued use of new pk after any changes to these terms constitutes your acceptance of the updated version. If you do not agree with the updated terms, you must stop using new pk and may request account closure by contacting support.

We recommend checking this page periodically to stay informed of any updates to the new pk terms and conditions.

12 Contact Us

If you have any questions about these Terms and Conditions, or about your new pk account, our support team is available 24 hours a day, 7 days a week. You can reach us through the following channels:

  • Email: [email protected]
  • Live chat: available directly within your new pk account dashboard.
  • FAQ: visit our FAQ page for answers to common questions.

When contacting support about a specific issue, please have your account username and any relevant transaction or round IDs ready. This helps our team resolve your query as quickly as possible.

Support Hours: new pk support is available 24/7. We aim to respond to all email enquiries within 2 hours and live chat messages within a few minutes during normal operating conditions.

Ready to Play?

You've Read the Terms — Now Join New PK

Create your free new pk account in under two minutes. Deposit with bKash or Nagad, pick a game, and start playing on Bangladesh's most trusted online gaming platform.