Your privacy matters to new pk. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information as a player on our platform.
Six things every new pk player should know about how we handle personal information. The full policy follows below.
new pk collects personal data only when there is a clear reason for it — account registration, payment processing, identity verification, or legal compliance. We do not collect data for the sake of it, and we do not build profiles beyond what is necessary to run your account safely.
new pk does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We share it only where required by law or where it is strictly necessary to provide the new pk service — for example, with payment processors.
All personal data held by new pk is stored using industry-standard encryption. Payment details are handled by certified payment processors and are never stored in plain text on new pk servers. We conduct regular security reviews to ensure your data remains protected.
new pk players have the right to access, correct, and request deletion of their personal data. You can update most of your account information directly from your new pk account settings. For data deletion requests or more complex queries, contact our support team directly.
new pk uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used so we can improve it. We do not use cookies to track you across other websites. You can manage cookie preferences through your browser settings at any time.
new pk will only send you marketing communications if you have opted in to receive them. You can unsubscribe from promotional emails at any time using the link in any email we send, or by updating your communication preferences in your new pk account settings.
new pk is an online gaming platform operating at https://new-pk.app. We provide a range of online games including Monster Crash, Monster Hi-Lo, Ocean Phoenix, Mermaid Fishing, Blocky Block, Genie's 3 Wishes, and Arcade titles to registered players.
For the purposes of this privacy policy, new pk is the data controller — meaning we are responsible for deciding how and why your personal data is collected and used. If you have any questions about this policy or about how new pk handles your data, you can reach us at [email protected].
Plain language commitment: This privacy policy is written to be as clear and straightforward as possible for new pk players in Bangladesh. If anything is unclear, please contact support before registering.
new pk collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and occasionally from third parties such as payment processors. Here is a breakdown of the categories of data we collect:
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, username | Registration form |
| Contact Data | Email address, mobile number | Registration form, account settings |
| Verification Data | National ID, passport copy, selfie | KYC verification process |
| Financial Data | bKash/Nagad number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, OS | Automatically on site visit |
| Usage Data | Games played, bets placed, session duration | Automatically during gameplay |
| Communications Data | Support chat logs, email correspondence | When you contact new pk support |
new pk does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is strictly required for responsible gaming purposes and you have given explicit consent.
new pk uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which new pk processes your data are:
Marketing opt-out: If you have opted in to marketing communications from new pk and later change your mind, you can unsubscribe at any time. Use the unsubscribe link in any email or update your preferences in your new pk account settings.
new pk processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Withdrawing consent: Where new pk relies on your consent to process data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
new pk does not sell your personal data. We share your data only in the following limited circumstances:
All third parties with whom new pk shares data are required to handle it securely and in accordance with applicable data protection standards. new pk does not permit third parties to use your data for their own marketing purposes.
No data selling: new pk will never sell your personal information to advertisers, data brokers, or any other commercial third party. This is a firm commitment, not just a policy statement.
new pk uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. new pk uses the following types of cookies:
new pk does not use third-party advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of your new pk account.
Cookie control: Most browsers allow you to view, manage, and delete cookies through their settings menu. Refer to your browser's help documentation for instructions specific to your browser.
new pk retains your personal data for as long as your account is active and for a period afterwards as required by law or legitimate business need. Specific retention periods include:
When data is no longer required, new pk securely deletes or anonymises it. If you request deletion of your account, new pk will delete or anonymise your personal data subject to any legal retention obligations that apply.
As a new pk player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting new pk support:
Request a copy of the personal data new pk holds about you.
Ask new pk to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where there is no longer a lawful reason to retain it.
Ask new pk to restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format to transfer to another service.
Object to new pk processing your data for direct marketing or on the basis of legitimate interests.
new pk will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request. If we are unable to fulfil a request due to a legal obligation, we will explain why.
new pk takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
While new pk takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your credentials, and contact support immediately if you suspect unauthorised access to your new pk account.
Security tip: new pk will never ask for your password via email, live chat, or phone. If you receive a message claiming to be from new pk and asking for your password, do not respond — contact support immediately to report it.
new pk is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the new pk platform.
If new pk becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on new pk, please contact us at [email protected] so we can investigate and take appropriate action.
new pk may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "last updated" date at the top of this page.
For significant changes to how new pk processes your personal data, we will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this policy periodically to stay informed about how new pk protects your privacy.
Your continued use of new pk after any changes to this policy constitutes your acceptance of the updated version. If you do not agree with the updated policy, you should stop using new pk and may request account closure by contacting support.
If you have any questions, concerns, or requests relating to this privacy policy or to how new pk handles your personal data, please get in touch with us:
We aim to respond to all privacy-related enquiries within 48 hours. For formal data rights requests, we will acknowledge receipt within 72 hours and provide a full response within 30 days.
We're here to help: Privacy policies can be dense reading. If anything in this document is unclear or you want to know more about how new pk uses a specific piece of your data, just ask. Our support team is available around the clock.
new pk is built on trust. Fast payouts, provably fair games, and a privacy policy that puts you in control. Create your free account today and start playing with confidence.